Testimonials

Five years ago, my financial advisor recommended Healthcare Navigation to me, and I’ve been a subscription advocacy client ever since. Sarah and her team review my coverage options annually and help me with my concerns throughout the year. I was especially happy to have Healthcare Navigation when I had trouble finding an appointment to get my COVID vaccine – Kim checked every day for me and got me the lead I needed to get my vaccine so I could be where I was needed – with my family member in another state with a terminal diagnosis. I highly recommend their services.

For those of you that have or are approaching Medicare, I suggest you look into this program that has assisted me with bills and understanding the medical mail I receive but more importantly, selecting the right program to add to my Medicare based on my specific needs. I am not getting a commission; I am simply offering a solution my wife and I have use for many years. They are a great team and it is called Healthcare Navigation.

Healthcare Navigation is invaluable to our family. Eileen, Maura and their team are always available and on top of everything medical—from assisting with authorization of procedures to filing insurance claims to providing advice of all kinds. They review our Medicare coverage and recommend the most effective coverage for us. We simply could not deal with today’s healthcare systems without Healthcare Navigation.

My daughter introduced me to the value of having Healthcare Navigation take responsibility for all my health issues about twenty years ago and I have been blessed ever since. Maura Carley, the extraordinary CEO of the Company was my contact, joined a few years later by her daughter, Eileen Wilson, another amazing human being. Both ladies never let me feel that my questions were unimportant, and they gave freely of their time in answering them. Each year when I renew my health policies, given the information they have on my record, I have confidence in their recommendations. Since I am now in my nineties, it is a vast relief not to have to sift through endless sheets of paper seeking an answer. I am a very pleased client.

About 20 years ago, my sister who lived with a rare, debilitating disease, discovered this fabulous organization that took over the complications of multiple hospitals and doctors’ bills which had swamped her and her husband. The organization, Healthcare Navigation is made up of professionals who have expertise in healthcare, healthcare insurance, and healthcare consulting services. They are savvy, patient, trustworthy, and very helpful! I felt so blessed when they led me through the maze of a medical billing nightmare when our younger daughter grew up with a stomach that became ever more paralyzed. Our whole family is ever grateful to have Healthcare Navigation in our lives.

As I approached my 65th birthday and Medicare eligibility, I was interested in quality Medicare, Medicare Supplement, and Medicare Drug plans. In addition, I wanted the lowest monthly premium rates possible with quality plans. I tend to shop for the best price/value available and Medicare was no exception. To ensure the above, I was open to the possibility of hiring a Medicare consultant to review my situation and make recommendations. I did a pretty thorough internet search to identify a competent and reputable firm. The first discovery I made was that there are many Medicare brokers out there who represent specific Medicare providers and, by definition, are not completely objective. I quickly focused on independent Medicare consultants and identified a half dozen viable companies. Healthcare Navigation very quickly separated themselves from the other firms. I initially spoke directly with Maura Carley, Founder and President of Healthcare Navigation. Maura impressed me with her thorough knowledge of Medicare and her focus on doing the right thing for her clients. She referred me to the Regional Director who is responsible for the area where my wife and I live. The Regional Director, after having me answer a number of questions, expertly and efficiently suggested Medicare plans which I accepted and with which I have been very happy. My spouse has recently repeated this process as she approaches her 65th birthday. I happily and unequivocally recommend Healthcare Navigation as a very worthwhile resource for anyone making the transition to Medicare.

Trying to understand Medicare and its complex rules is as challenging as learning a foreign language, which it is. Quick—if you can’t immediately state the differences between the General Enrollment Period, the Special Enrollment Period and the Initial Enrollment Period—then you are in trouble. Trouble that will cost you many thousands of dollars from the day you enroll till the day you pass on. We highly recommend the expert advice and guidance provided by Healthcare Navigation. Don’t wait. They helped us and they will help you. Then, you will recommend them to your friends too.

Throughout the years Maura Carley and her colleagues at Healthcare Navigation have always given me and my family terrific advice regarding my choices in healthcare.

Healthcare Navigation was a critical part of my support team that helped me with the challenge of recovering from pancreatic cancer. I don’t know what I would have done without them.

I have known Maura Carley for years and have retained her firm, Healthcare Navigation, for both family and friends. If you need help with healthcare issues, call them.